The Kit Beauty Box FAQ

What is The Kit Beauty Box?

The Kit Beauty Box is a box of beauty products sold to Canadians for a great value!

When will The Kit Beauty Box ship?

All boxes will ship on July 15, 2018.

What’s the price of The Kit Beauty Box?

The Kit Beauty Box costs $49.00, including shipping and handling.

Is there a limit to how many boxes I can order?

Yes, orders are limited to one box per household. This is because there is a high demand and we want everyone to get a chance to purchase a box.

Is it guaranteed I’ll get a box?

No, it is not guaranteed you will get a box. Quantities are limited and boxes are available on a first-come, first-serve basis. All sales run at a predetermined date and time. In order to maximize your chances of purchasing a box, please be sure to be ready and log on early!

Will additional boxes be added once The Kit Beauty Box sells out?

No, once all boxes are sold out, additional boxes will not be added. If you were not able to order a box this time around, please sign up to receive an email notification for details on our next sale.

How many The Kit Beauty Box sales does The Kit host each year?

The Kit Beauty Box will be hosted three times a year. Remember to check back for updates!

Can I submit feedback and suggestions for upcoming The Kit Beauty Box sales?

Absolutely, we will be sending you a survey a month after you receive your box.

How can I pay for my The Kit Beauty Box?

We accept all major credit cards (MasterCard, Visa, and American Express). We also accept Visa Debit and Paypal.

What are your return and refund policies?

No refunds, returns, or exchanges are accepted. All sales of The Kit Beauty Box are final.

Where can I direct a question about my The Kit Beauty Box order?

Please feel free to email us at info@topbox.ca if you have any questions or concerns. Our customer service team is available Monday-Friday from 9am-5pm. We will try our best to respond to any questions you may have within two business days.

How much is shipping?

Shipping is included in the price of the box*.

*Shipping is not available to the provinces of NT, NU and YT.

How does The Kit Beauty Box ship?

We ship via Canada Post Expedited Parcel. Tracking information will be provided once your purchase has shipped.